Welcome to CustomCreative.store.

Your privacy is important to us, and this policy explains how we collect, use, and protect your information.

Who We Are

Our website address is: https://customcreative.store. We sell personalized and custom-designed merchandise and accessories through a secure online shopping experience.

What Personal Data We Collect and Why

Orders and Checkout

When you place an order, we collect your name, email, phone number, billing/shipping address, and order details to fulfill and ship your order. We do not collect or store any credit card information—all payment processing is securely handled by Stripe. For more information, please visit https://stripe.com/privacy.

Comments and Reviews

If you leave a comment or review, we collect the data shown in the comment form, along with your IP address and browser user agent string to help with spam detection. An anonymized hash of your email address may be sent to Gravatar to display your profile image (see Gravatar’s privacy policy https://automattic.com/privacy/).

Media Uploads

If you upload images to customize a product, please ensure you remove any embedded location data (EXIF GPS), as visitors may be able to extract that data.

Cookies and Tracking

We use cookies to improve your experience on our site. These include:

  • Essential Cookies – For login, checkout, and account functionality.
  • Preference Cookies – To remember your language, display settings, or login state.
  • Analytics & Advertising Cookies – For tools like Google Ads and Google Analytics. These help us understand user behavior and deliver more relevant ads.

You may opt out of personalized Google advertising by visiting: Google Ads Settings.

How We Use Your Data

We use your information to:

  • Process and fulfill your orders
  • Respond to customer service inquiries
  • Send transactional emails (order confirmation, shipping updates)
  • Improve our website and user experience
  • Show you relevant ads and retargeting (Google Ads, if enabled)
  • Analyze performance via analytics tools (e.g., Google Analytics)

Data Sharing

We do not sell or trade your data. We only share your information with trusted third parties when necessary to:

  • Fulfill and ship your orders (e.g., shipping carriers)
  • Process payments (Stripe)
  • Provide website functionality (e.g., WooCommerce, marketing tools)

How Long We Keep Your Data

  • Comments and their metadata are retained indefinitely.
  • Order records and customer accounts are stored as required for business, tax, and legal purposes.
  • If you register for an account, you can view, edit, or delete your information at any time (except your username).

Your Rights

You may request:

  • A copy of the personal data we have about you
  • That we delete your personal data (except where legally required to retain it)

To request access or deletion, please contact us at: contact@customcreative.store

Data Security

We use industry-standard security practices to protect your information, including HTTPS encryption, secure servers, and trusted third-party processors (like Stripe).

Where Your Data Is Sent

Visitor comments and form submissions may be checked through automated spam detection services.

Use of Trademarked or Uploaded Images

CustomCreative.store allows users to upload custom images or designs for personal products. By uploading any image, you confirm that you have the right to use it. Trademarked images are accepted for personal, non-resale use only. We reserve the right to reject or remove designs that violate these terms.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 support@customcreative.store
🌐 https://customcreative.store